Terms of Service

SmarterRent provides lettings, short-stay accommodation and property management services in the United Kingdom. You can reach us at ClientCare@SmarterRent.co. Our registered address is The Bridge Workspace, Richmond, London, TW9 2RD.

You may use our website for lawful purposes only. You agree not to misuse it, attempt to gain unauthorised access, or interfere with its operation or security.

When you submit an enquiry or booking request, you are asking us to contact you — it does not create a binding tenancy or reservation. A booking is only confirmed once we have confirmed it to you in writing and any required payment or agreement is in place.

You confirm that the information you give us (including names, contact details and dates) is accurate and that you are entitled to provide it.

We aim to keep listings accurate and up to date, but prices, availability, photographs and descriptions are provided for general guidance and may change. Listings do not constitute a contractual offer.

Where we provide management or letting services to landlords, the specific terms, fees and obligations are set out in a separate written agreement, which takes precedence over these terms for those services.

The content on this website — including text, images, branding and design — belongs to SmarterRent or its licensors and is protected by law. You may not reproduce it without our permission.

We provide the website on an “as is” basis. To the extent permitted by law, we are not liable for any loss arising from your use of the website or reliance on its content. Nothing in these terms excludes liability that cannot lawfully be excluded.

Our website may link to third-party sites. We are not responsible for their content or practices, and including a link does not imply endorsement.

We may update these terms from time to time. The version published on this page applies to your use of the website.

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of its courts.

Questions about these terms? Contact us at ClientCare@SmarterRent.co.