All reviews

2,656 verified guest reviews

Average rating 4.7 / 5

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5 Stars Verified Review
Very good stay, this is my 3rd time & property with Smarter Rent & they have been nothing short of great. They’re so friendly, responsive, and quick to resolve any issues, and even go as far to give a courtesy call after you’ve left to make sure you found everything okay! Will always try and find and rent from the properties in the future now!
Ashleigh
December 2024
5 Stars Verified Review
Really lovely apartment, well done and conveniently located. A perfect place
Maria
England, United Kingdom
December 2024
5 Stars Verified Review
enjoyed our stay very much, got sent the wrong code for check in so had to wait outside but got resolved quickly
Collin
London, United Kingdom
December 2024
5 Stars Verified Review
a beautiful place, with a stunning view. lots to do in the local area and Cirencester. hosts we're very responsive and helpful. would highly recommend.
Sara
England, United Kingdom
December 2024
5 Stars Verified Review
Very clean
Hollie
December 2024
5 Stars Verified Review
I had a great 6 week stay at Alex’s Airbnb, it’s perfect for one person and has everything you need for a long stay!
Laura
London, United Kingdom
November 2024
3 Stars Verified Review
This accommodation is fine - it’s located excellently for the train station and very close to town. The apartment is nice enough, the upstairs where the living area is is the nicer part of the apartment. The downstairs, as noted in a review from 2023, needs work - the bathroom had some leakage which has created a bit of a damp feel. That being said, Alex was very responsive and solved some of the issues we had relatively quickly. We stayed here between a house move and it was absolutely fine for that purpose. The only problem I would have really is that the apartment didn’t feel clean at all, under the sofa was dirty and there had clearly been an animal there before etc Overall it’s a well located apartment and Alex is very responsive. Fine for the money.
Nick
England, United Kingdom
November 2024
3 Stars Verified Review
Property is Ok - but issue with rubbish left everywhere outside the building and overflowing bins - complete mess. Noisy neighbours with loud arguments heard from inside the property in the evenings was unpleasant. Smarter rent responded well and did their best to resolve.
George
Ascot, United Kingdom
November 2024
5 Stars Verified Review
The location was great and the place was spotlessly clean when I arrived! The key was a little hard to get into the front lock but once I realized you had to force it, I managed to make it work! Great spot and would stay again.
Kaitlin
Burbank, CA
November 2024
5 Stars Verified Review
Great house for families and really enjoyed our stay
Tom
Harpenden, United Kingdom
November 2024
5 Stars Verified Review
Apartamento limpo, bem equipado, boa comunicação. Chuveiro muito bom. Recomendo
Meiry
São Paulo, Brazil
November 2024
5 Stars Verified Review
Loved our stay, quiet but very accessible to Wokingham’s Main Street
Sarah
Camberley, United Kingdom
November 2024
4 Stars Verified Review
Unfortunately my Airbnb in central Farnham was cancelled at the last minute, so with no central rental properties available, I decided on this property. It was not where I wanted to be for my stay, but the house was very comfortable and had everything I needed for my stay. The location is super quiet and peaceful. Alex and team communicated brilliantly and helped me with any questions I had.
Sara
Bangkok, Thailand
November 2024
5 Stars Verified Review
Very friendly service and a lovely location. Would highly recommend.
Iain
November 2024
5 Stars Verified Review
Lovely, modern place. Super clean and tidy, everything you need provided and the host is really helpful. The neighbours are also really friendly! We really enjoyed our stay and would definitely recommend.
Maryam
Woking, United Kingdom
November 2024
3 Stars Verified Review
nice place to stay, good location for my needs.
Stephen
Knaphill, United Kingdom
November 2024
5 Stars Verified Review
Great place to stay, booked for my colleagues, lovely place to stay would use again.
Chrissie
November 2024
5 Stars Verified Review
Great host
Darcy
Hertfordshire, United Kingdom
November 2024
5 Stars Verified Review
Small cottage but well modernised inside and in a good quiet position.
George
Ascot, United Kingdom
November 2024
4 Stars Verified Review
We had a lovely time in Eton. Walking distance to Windsor Castle, main town centre with lovely cafes, pubs, restaurants etc. with parking included was a bonus, as parking in Windsor is very expensive. The apartment was cosy and warm.
Adelia
November 2024
5 Stars Verified Review
Enjoyed our stay … will book again.
Neil
Nottingham, United Kingdom
November 2024
5 Stars Verified Review
A really nice house in a quiet neighborhoud yet close to services either on foot or in a car
Gisli
London, United Kingdom
November 2024
5 Stars Verified Review
Amazing house with a beautiful lakeside view. It had absolutely everything there that we needed. Everything was absolutely perfect!!We would definitely stay there again. Thanks
Frances
Bristol, United Kingdom
November 2024
5 Stars Verified Review
superb. thanks
Dean
Hythe, United Kingdom
November 2024
5 Stars Verified Review
Very clean, well-maintained house in a quiet location. Also great to have a parking space right outside. Excellent communication from host throughout stay and I’d happily visit again.
Rebecca
November 2024
5 Stars Verified Review
We spent a month in this house and got everything we needed. A nice place for holidays allowing minimum luggage. You may consider paying for cleaning service if you wish to.
Chi Yan
November 2024
3 Stars Verified Review
This was our second stay at Alex’s Knaphill house. While our October 2023 experience was positive, this visit had some concerns. On arrival, the house quite clean, though odors from prior guests lingered. Issues included a broken thermostat, an iced-over freezer, and no extra bedding for our six-week stay. Management addressed the thermostat a day later and replaced it, but the freezer pipes remained clogged despite cleaners scraping off ice. We declined a second inspection because of possible mess. Spare bedding was forgotten, even after a follow-up during a management inspection three weeks in. We suggested better pre-arrival inspections to enhance supervision and attention to detail. As a goodwill gesture, management sent an M&S treat package, which we appreciated.
Urs
Hong Kong
November 2024
4 Stars Verified Review
Home was as advertised and overall nice. Quiet location with friendly neighbors seen in passing. Plenty of parking and right near grocery store.
Patrick
Hook, United Kingdom
November 2024
5 Stars Verified Review
Alex is great host, have stayed at his properties before and always great, Alex and co are always helpful and responsive. Would definitely stay again. Only issue is we found the bed a little soft and bouncy but that could just be us. All up great place and so handy for Windsor and Eton. To have free parking round here is a real bonus. Thanks Alex
David
Perth, Australia
November 2024
5 Stars Verified Review
Fabulous cottage in a fantastic location. Walking distance to the shops, pubs and restaurants in Henley.
Linda
November 2024
5 Stars Verified Review
We were in a tricky situation with a loved one in intensive care and family were flying in from around the world. We needed refuge and calm and comfort- Alex’s place was just perfect. It was exactly as described and as per photos, location was perfect for us to be close to the hospital and lots of local supermarkets to set us up. They were kind and welcoming hosts and the house was a haven for us. Could not recommend more. Thank you.
Kate
Bristol, United Kingdom
November 2024
5 Stars Verified Review
Very clean and comfortable with everything we needed available in the house. The host was extremely responsive. We would definitely recommend!
Maryam
Woking, United Kingdom
November 2024
4 Stars Verified Review
We had a pleasant stay at Alex’s Appartment the location was great and the Appartment was clean and tidy
Chirstopher
November 2024
3 Stars Verified Review
All good
Sam
Falkirk, United Kingdom
November 2024
5 Stars Verified Review
Easy communication and the house was exactly how it was described. Would definitely stay again.
Laura
England, United Kingdom
November 2024
4 Stars Verified Review
A good place to stay while a leak of water was being sorted in my home 2 miles away. I lived there for 9 weeks. Everything that required repairing was repaired fairly quickly except for the security light that still is not working.
Sue
Woodley, United Kingdom
November 2024
5 Stars Verified Review
Excellent host and property. super communication and very clean and well equipped property. Would definitely recommend host
Andrew
Hale, United Kingdom
November 2024
5 Stars Verified Review
Excellent stay in a really well organized and equipped lodge. Loads to do in the parks main buildings, fishing in the lake is huge fun, but it was nice to hang around the house too. We had no negative comments from our party of seven and would love to return. The place is certainly worth the cost if you have a larger group, ours of seven people and three generations had no issues at all making ourselves at home
Duncan
Richmond Corner, Canada
November 2024
5 Stars Verified Review
Excellent location, spacious accommodation, well equipped. The perfect venue for a family weekend, would recommend and be happy to visit again. Thank you Alex 😁
Dinah
November 2024
5 Stars Verified Review
Excellent host! Communication excellent and helpful and great property. Would stay again! Thanks
Aman
November 2024
5 Stars Verified Review
Very quick response times. Clearly set out what was required. The place was what we needed. There was a bit of a musty smell in the living room, but other than that everything as described.
Kevin
Wokingham, United Kingdom
November 2024
5 Stars Verified Review
A cosy and comfortable apartment in a lovely location close to the river Thames and numerous restaurants. I enjoyed my stay, thank you.
Charlotte
November 2024
5 Stars Verified Review
Nice place easy communication
Matthew
Bramley, United Kingdom
November 2024
5 Stars Verified Review
We had an amazing time at this property. we had everything we needed and the views of the lake were beautiful. The lower mill estate is great for kids and we will be coming back again.
Christopher
Bingham, United Kingdom
November 2024
5 Stars Verified Review
2nd stay.. lovely place. Clean no issues what can I say .. Definitely book again a rare find indeed! Beautiful local boutiques / antique shops . local mini Market 3 min walk essentials milk bread ect... although milk was provided ! Perfect stay. Thank you Alex Zx
Zoe
Surrey Heath District, United Kingdom
November 2024
5 Stars Verified Review
The apartment was amazing and equipped with everything that you could ask for; clean bathroom, very comfortable bed. Situated in the heart of Richmond with plenty of shops and restaurants in walking distance. Riverside is just around the corner and the train station is only a 5 min walk away. Great stay and would highly recommend!
Sarah
Oxford, United Kingdom
November 2024
4 Stars Verified Review
Ii have lived in this property for 9 weeks. Is was comfortable and warm. Things that needed putting right actioned pretty quickly. Security light needs sorting out as it is quite dark. All in all it was a life saver for me.
Sue
Woodley, United Kingdom
October 2024
5 Stars Verified Review
Loved the house and the area. Quiet and peaceful. We felt right at home. The kitchen is fully stocked with everything you need for home cooking. There are also great local restaurants in town. Guildford town centre is a must visit! It is only a 45min commute to London Waterloo which was very convenient. The host was great, very responsive. I can highly recommend booking this house.
Stefhan
Guildford, United Kingdom
October 2024
5 Stars Verified Review
Nice and quiet house - in a quiet residential area and excellent service from smarter rent.
George
Ascot, United Kingdom
October 2024
4 Stars Verified Review
The location is perfect, super convenient. The stairs to get to the apartment can be slippery when wet, and I found them a bit dangerous as there was no handrail. The place was very clean and quite comfortable. I wish there had been a coffee machine. It was tastefully decorated.
Giorgia
Carrigaline, Ireland
October 2024

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