All reviews

2,686 verified guest reviews

Average rating 4.7 / 5

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5 Stars Verified Review
All worked very well
Gladys
July 2024
5 Stars Verified Review
This is a fantastic maisonette and we immediately felt at home. Great location and a lovely area. Had a slight toilet issue but once we had told them it was sorted very quickly.. slightly more than we wanted to pay but on the m4 corridor and the standard it was it was worth it. Thank you for looking after us for a month in between houses.
Michelle
July 2024
5 Stars Verified Review
Great space. Spacious, clean and cozy.
Ruhel
London, United Kingdom
July 2024
5 Stars Verified Review
Saw the fantastic reviews and it was even better than we expected. Absolutely recommend
Hannah
July 2024
5 Stars Verified Review
The house was really well maintained, clean and in a quite neighborhood. The team at Smarter Rent were always super responsive with any queries we had and were very helpful. Would definitely stay again!
Grant
Redding, United Kingdom
July 2024
5 Stars Verified Review
Alex's place was Perfect. The location is amazing and just a few mintues walk to the footbridge to windsor but yet still private. There is a very large park on the other side of the car park that was perfect for walking my dogs. The flat was very enjoyable and we even extended a night. We will definitely stay here again when we return to Eton.
Kristina
Jarrettsville, MD
July 2024
3 Stars Verified Review
The house and location worked well for us while we visited Wimbledon. The house was clean and fit our family well. We used ubers several times, along with uber eats twice and all of the drivers had a hard time finding the location with the listed address. We also got locked out of the house at 10 pm with all our kids. We tried for an hour to open the door with the key and it did not work. Finally, after an hour of trying we got in. When we tried to contact the hosts for help they were unavailable, we almost had to get a hotel. This was a major disappointment as we had to wake up at 4 am to queue up for Wimbledon. When we brought these challenges to our host's attention it was met with a lot of excuses. I truly hope they can figure these issues out, as they do have a nice house to offer.
Nate
Bellingham, WA
July 2024
5 Stars Verified Review
True to its description, the rooms were spacious (especially if you consider London standards). Both washrooms were very well maintained. The whole place got central heating, which was very effective. All the listed amenities were available and in good condition. Would also like to add that the bed linen & towels were premium. Kew Gardens Station was a brisk 7-8 min walk away, connecting you to the London Underground & Overground. Quiet neighborhood.
Nikhil
New Delhi, India
July 2024
5 Stars Verified Review
Wonderful stay in the lower mill estate . Lovely accommodation very comfortable and great view across the lake very peaceful everything we could have wanted . Definitely recommend and will stay again in the future
Sinead
Amesbury, United Kingdom
July 2024
5 Stars Verified Review
This was my first time at an airbnb and the experience was very nice. The house was spacious, clean, comfortable and for the price it was excellent. I would certainly recommend this site.
Rahmatu
Katy, TX
July 2024
5 Stars Verified Review
Great apartment, perfect location in the middle of Richmond. Loved that it has river access and only a short walk to the shops/ restaurants and green.
Laura
Melbourne, Australia
July 2024
3 Stars Verified Review
Convenient location closed to Marlowe and Henley. Easy to find, comfortable beds and have all basic amenities.
Dannie
London, United Kingdom
July 2024
4 Stars Verified Review
Alex has been responsive and polite. We had an incident with a water leak and it was quite involved to get advice and the service company did not call back as promised. I had to chase them up at midnight only to be told to manage it until morning. I did not see the point of hiring them. Also, they said they’d sent a plumber in the afternoon and he turned up in the morning. He left and nobody followed up. I hope this is now fixed.
Gabriel
July 2024
4 Stars Verified Review
Sehr schönes kleines Haus in einer zentralen Lage.
Mats
Bad Pyrmont, Germany
July 2024
3 Stars Verified Review
A mixed stay here. We had some maintenance issues including a blind in master bedroom which was broken and fully down when we arrived so the cleaning team must’ve known. Requests to get it repaired were affirmative and then didn’t happen due to some mix up apparently. We got an apology but we paid a lot of money for what we got….. The house has good furnishings etc but is definitely getting tired both inside and out in terms of paintwork. Walls upstairs by en-suite were greasy and stained. Master bedroom carpet had some stains by the window which of course we could only see with the top light on. Never did find the oven gloves. No basic toiletries supplied. Good location which was why we chose it.
Lotti & Martin
England, United Kingdom
July 2024
5 Stars Verified Review
Alex's place was spot on well worth a stay and very helpful 👍
Gary
England, United Kingdom
July 2024
4 Stars Verified Review
Good location within walking distance to town centre. Small but comfortable accommodation. Surprisingly quiet and peaceful for centre location. On the down side the carpet in the lounge dining area was stained and grubby at the entrance to the property and there were some broken snd missing items in the kitchen.
Gina
Callington, United Kingdom
July 2024
5 Stars Verified Review
Amazing accommodation. The house was nicely decorated, clean and well equipped. A short distance from the center with shops.. Communication with the host was nice and fast. We highly recommend it, thank you!
Martina
Prague, Czech Republic
July 2024
5 Stars Verified Review
Had a great stay in Maidenhead! Beautiful home in an amazing location!
Sophie
Auckland, New Zealand
July 2024
4 Stars Verified Review
The stay was good at Alex place in Guildford. The only thing was the outside patio area had grown up grass and was not upto the mark for usage. Our visit was during June Summer so the most missing point was fan and AC. Rest all of good to stay. Required crockery in kitchen with all amenities. We loved staying there overall for 10 days almost
Anu
July 2024
3 Stars Verified Review
The place smelled like dog and was quite dirty upon arrival. Even after an additional cleaning organized my the management company I spent 3 days cleaning to feel comfortable. Water heater was broken and it took 2 weeks to fix. Management company scheduled several surveys, which entailed a man with a clipboard walking through the house taking notes. Don’t understand why that couldn’t have been done before i arrived and after I left.
Michael
Delray Beach, FL
June 2024
5 Stars Verified Review
Nice place and great kitchen utensils too for cooking.
Kenny
London, United Kingdom
June 2024
5 Stars Verified Review
Lovely flat in great location. Easy walk to Eton high street and Windsor, just what we wanted. Nice and clean and lots of room for 2 people.
Andrew
England, United Kingdom
June 2024
5 Stars Verified Review
A very nice place to stay with friends and/or family. We stayed there for 30 days. The house was clean and located in a nice and peaceful neighborhood. There’s a Sainsbury just 5 minutes of walk away, which was very helpful.
Adnan
Bracknell, United Kingdom
June 2024
4 Stars Verified Review
Fantasy stay as usual 5*****
Heather
Dubai, United Arab Emirates
June 2024
5 Stars Verified Review
La casa tiene todo lo necesario, las cosas están en buen estado y la casa estaba limpia. La comunicación con Alex estuvo muy bien. Fue un placer.
Paz
Buenos Aires, Argentina
June 2024
4 Stars Verified Review
A pleasant house, clean and plenty of cupboard space as I was living there for nearly a month.
Sue
Woodley, United Kingdom
June 2024
4 Stars Verified Review
Fantastic location and a safe neighborhood with a short train ride into Waterloo, London. Great house with lots of potential. Be sure to confirm that the lawn and backyard have been serviced before you arrive. We had hoped to use the outdoors as was displayed in the photo, but the garden was overgrown with weeds and wild bushes had grown over the backyard. The service company came on the last day of our stay, so this spacious garden will benefit the next guest, for sure. The house itself had a well equipped kitchen and is very spacious and will serve a large gathering well. Property manager is easily accessible and responsive. A little bit of proactive tender loving care and maintenance will make the experience in this property close to perfect!
Cathy
Rockledge, FL
June 2024
5 Stars Verified Review
Alex’s apartment as always is maintained up to a high standard. Hosts are responsive, and helpful. Would highly recommend any of their apartments
Kim
June 2024
3 Stars Verified Review
Good stay
Noel
June 2024
5 Stars Verified Review
Great stay
Ewan
Olveston, United Kingdom
June 2024
5 Stars Verified Review
The place was peaceful and beautiful surrounding.
Phra Ronnapop
Knaphill, United Kingdom
June 2024
5 Stars Verified Review
Nice place neat nd tidy, nice forest at bottom of road for dog walks
Paula
Caister-on-Sea, United Kingdom
June 2024
4 Stars Verified Review
Great location, easy to walk to the local Pub. Walton train station is a short drive away or 20 min walk. House was nice and clean, plenty of space for our family of 5.
Samantha
Houston, TX
June 2024
3 Stars Verified Review
Overall we had a nice stay . House was nice and clean however some of the essentials at an airbnb stay were missing. Simple things like sponge to wash dishes, shampoo and soap, mini plastic bags for bathroom bin , toilet papers ( there was only one and a half roll of papers) ,. I understand that it is not a hotel stay but when you do late check in in a small town like Wokingham, you can not easily find open groceries/markets after 20:00 o’clock. Next day I requested some of the missing items and Alex said he would have them delivered. Noone showed up whole one week of our stay. When I complained about it , Alex said he is managing 100 properties like this and I should understand situations like this. Well I understood. Would I ever book the same place again ? No I would not. Thanks anyways. Kaya Family
Kaya
London, United Kingdom
June 2024
5 Stars Verified Review
lovely house. v stylish and omfortable and great to have a garden. we had a great stay and would stay again.
Alison
Edinburgh, United Kingdom
June 2024
5 Stars Verified Review
This is feed back I received from Staff that stayed at Alex's. If u fill in feedback email regarding the house Please mention we would like to stay there next year The house was 1st class- could not fault it Thanks
Julie
Cheshunt, United Kingdom
June 2024
5 Stars Verified Review
Really nice, easy to find, clean and well laid out.
Thorkild
Haderslev, Denmark
June 2024
4 Stars Verified Review
Great location for work. Comfy beds.
Megan
Chelmsford, United Kingdom
June 2024
5 Stars Verified Review
干净安静容易找到房子
Alex Wu
June 2024
5 Stars Verified Review
This Flat was as described. Perfect location literally a few minutes walk from the main area with bars, pubs and restaurants. It was clean, there were a few scuff marks on the wall and one of the blinds had a bent plank but other than that was an amazing stay.
Jayden
June 2024
5 Stars Verified Review
My employees stayed at Alex's property as a home away from home for a work trip. Alex was a helpful host and proactive with responses. Property is great value for money, nice and clean. Thanks again Alex, will definitely book again if in the area
Dave
Wales, United Kingdom
June 2024
4 Stars Verified Review
Thanks. Great stay. Will be booking again
H
June 2024
5 Stars Verified Review
very good
Vishnuprasad
June 2024
5 Stars Verified Review
Fantastic location, very near to both the river and Richmond Green. Super nice venue, airy, quiet and clean. Will come back again!
Tom
Singapore
June 2024
2 Stars Verified Review
Unfortunately the house is a little tired and needs some tlc. The area is beautiful and that made this stay worthwhile.
Miranda
June 2024
5 Stars Verified Review
We stayed to celebrate a parent’s 80th and it was the ideal set up for 3 generations. Lovely quiet location within the park and everything needed for a comfortable stay. The country park itself is very well maintained and the facilities are great for a family.
Caroline
West End, United Kingdom
June 2024
5 Stars Verified Review
The property is in an ideal location in the very lovely and interesting area of Eton and Windsor. Alex our host was also very helpful and replied promptly to our enquiries A very short walk across the footbridge and you are immediately next to Windsor castle, the beautiful river and plenty of things to see and do. A mirror in the bedroom would be useful.
Nigel
England, United Kingdom
June 2024
5 Stars Verified Review
Amazing
Joshua
June 2024
5 Stars Verified Review
Will book again
Ivan
London, United Kingdom
June 2024

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