All reviews

2,686 verified guest reviews

Average rating 4.7 / 5

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3 Stars Verified Review
The house and area was good. Just that it was a slow to rectify our complaints.
Sharifah Roziah Binti
June 2023
5 Stars Verified Review
Fantastic accommodation again. As you can see we always stay here when travelling for business. Very accommodating hosts helped us to check in a day early after our flight arrived early. Beautiful home would highly reccomend 5*****
Heather
Dubai, United Arab Emirates
June 2023
5 Stars Verified Review
Beautiful and comfortable place, very homely and great for travelling around!
Adeline Margaret
June 2023
4 Stars Verified Review
Eine schöne Unterkunft. Leider mit einigen Startschwierigkeiten, weil das Reinigungsteam erst mehrere Stunden nach der Ankunft fertig war und wir vor der Tür warten mussten. Abgesehen davon lief alles super.
Themke
Larnaca, Cyprus
June 2023
5 Stars Verified Review
Thank you for hosting. Will book again.
Yin
May 2023
5 Stars Verified Review
Fabulous short break in a brilliant house. The views from the living space are epic! Very helpful comms throughout.
Carl
England, United Kingdom
May 2023
5 Stars Verified Review
Really peaceful setting right next to a local park and a country park. The house was spotless, it was well equipped and the host was responsive and tried to cater to every need. Would definitely stay again.
Daniel
Leatherhead, United Kingdom
May 2023
3 Stars Verified Review
The house is very well located, only 20 minutes walking distance from the city centre, and close to all amenities. It’s a lovely and quiet street. Check in was super easy. The house is just like the photos and is well equipped with lots of storage, tea, coffee, dishwasher and washing machine tablets, which was much appreciated. The only thing we were very disappointed about, was the strong “wet dog” smell downstairs, and the fact that there were dogs (and human) hair everywhere. It got on our clothes, and even in our drinks and food, which wasn’t particularly enjoyable… Also note that the blinds in the master bedroom are not very efficient, and in the Spring/Summer you get a lot of light directly in your eyes from an early time. We sent feedback to the landlord suggesting that she adds blackout curtains just like in the other bedroom. All that said, we had a lovely stay overall, and the team managing the house was very responsive and accommodating.
Margaux
Barcelona, Spain
May 2023
5 Stars Verified Review
Nice place to stay for 4 people, located in a quiet and peaceful area. We'd book it again.
Michael
Trier, Germany
May 2023
5 Stars Verified Review
Lovely house right in the heart of Henley, lots of old world charm, highly recommended.
Nicholas James
Melbourne, Australia
May 2023
4 Stars Verified Review
Really nice little flat hidden under a house. Host team was very quick to respond and very attentive. This was helpful especially when the host had forgotten to give us a parking permit - this was rectified in time luckily. The underfloor heating was set to max when we arrived which meant we were very warm for a while but once it cooled down it was lovely. Very clean and tidy place. Toilet was really high, my legs couldn't touch the floor but I'm only 165cm. Accessibility warning - you can only enter the property via stairs. Would stay here again given the opportunity.
Ellis
Camberley, United Kingdom
May 2023
5 Stars Verified Review
A perfect property for temporary accommodation whilst our house is being renovated. All the facilities we needed for an 8 week stay, and a particularly amazing shower!
Kate
Camberley, United Kingdom
May 2023
5 Stars Verified Review
Very nice
Binape
Botoșani, Romania
May 2023
5 Stars Verified Review
Lads thought it was great here
Julie
Shaw, United Kingdom
May 2023
5 Stars Verified Review
Overall experience Good
Gaurav
May 2023
5 Stars Verified Review
Alex & his Company, were very responsive, the description of the Property was accurate, the Property was delivered clean and in a great location near transportation, shopping and Parks. I would definitely Rent one of Alex's Properties next time in London.
Abdi
Harrison, NY
May 2023
5 Stars Verified Review
The team at Smarter Rent have been absolutely brilliant. We needed a short-term let on short notice as we had a massive house fire. It was difficult finding a suitable property in Maidenhead that welcomed dogs, but as soon as I contacted Smarter Rent, they were incredibly helpful. They had a property that hadn't yet come on the market and they did all they could to get it ready for us ASAP so we didn't have to stay with friends for too long. The property itself has modern furnishings, is tastefully decorated and has everything we need. The cleaning team do a fantastic job and have been flexible with schedules. Special shout out to Yusuf, our contact in the main office, who's always quick to respond to any niggles and always happy to help if we need anything. 🙏2
Danielle Webb
May 2023
5 Stars Verified Review
I rented from smarter rent and Caroline and the team were amazing. Always easy to contact and made move in and out process very easy. I would highly recommend 🙏2
amy glynn
May 2023
5 Stars Verified Review
I needed a short stay accommodation for me and my family and Smart Rent had right what we needed. The property was well managed and the team was always fast and happy to help with any issue we had throughout our stay. 🙏2
Javier Rodriguez
May 2023
5 Stars Verified Review
Very positive experience, great property all managed very smoothly. 🙏2
Oliver Lockhart
May 2023
5 Stars Verified Review
Exceptional service throughout. The team at Smarter Rent have been present, attentive, resolved problems quickly. Yusuf, our main point of contact, really showed up for us and helped us move quickly with great advice, support and service. 🙏3
Clayton John Ainger
May 2023
5 Stars Verified Review
We recently rented a property through Smarter Rent. The company provided an excellent service, flexibility, and guidance throughout the process. Moving to a new accommodation can be a stressful experience (particularly when you want to rent short term and if you have a pet), but Smarter Rent was very communicative and helpful. The house we are renting is fully furnished, equipped, clean, and tidy. Truly home to home feel/experience. Little details such as welcome goodies were lovely and thoughtful. I would like to mention Abbie Cave (Lettings Negotiator) in particular. Abbie was incredibly helpful, understanding and kind from the very beginning of the process. When we moved in, she really went out of her way to make sure that we got what we needed, whether it was a light bulb, Wi-Fi connection or any additional support needed. She even came over and brought some equipment. Abbie is making sure that we feel comfortable in our accommodation. She always conducts herself in a very professional and friendly manner. She is very approachable and reliable; we really appreciate all her input. We would highly recommend Smarter Rent 😊 🙏3
Ludmila Ibesaine
May 2023
5 Stars Verified Review
We stayed for three weeks in Guildford while having work done at our house and the experience was superb. The property was in excellent condition, great and beautiful location and the level of services was outstanding. Will definitely use the company again. 🙏4
Josue Ortiz-Ramirez
May 2023
5 Stars Verified Review
My daughter and I had a lovely time in your well equipped townhouse at Brushfield Way. Very conveniently located --walking distance to both large and smaller grocery stores and right near wonderful parks and the Basingstoke canal path to walk the dog. Our schedule was always changing and Yusuf was very accommodating to all our requests to extend our time. His flexibility was much appreciated. Thanks again 🙏2
Carol Leigh
May 2023
5 Stars Verified Review
Great team at Smarter Rent, who ensured we had an enjoyable stay. Effective and efficient service. Highly recommend Abbie Cave and Team! 🙏2
Shannon Muller
May 2023
5 Stars Verified Review
Great stuff, nice location and clean house. nothing to complain about 🙏3
Alaa Arafat
May 2023
5 Stars Verified Review
We had a great experience with Smarter Rent, renting a property for three months in Maidenhead when new to the area. From starting the lease to ending it the process was extremely easy and well organized. The flat was spotless, well furnished and in a great location. If we needed anything they were always there for us. It worked out perfectly for us and we would definitely use Smarter Rent again. Highly recommend. 🙏2
Mark Powell
May 2023
5 Stars Verified Review
All aspects of my interaction with Adrian, Heather and the Smarter Rent team were very professional and sensible. We have completed a 3-month rental on a very well managed and presented house and would fully recommend anyone to work with the Smarter Rent team. Great experience and a quality company. Christian Hogg 🙏2
Rugby
May 2023
5 Stars Verified Review
I have being renting from Smarter Rent since 2019 and they are amazing. They are quick to respond and solve potential issues, always friendly and polite. Special thank you to Heather from Maidenhead office for her excellent customer service, kind heart and great sense of humour. 🙏2
Marta
May 2023
3 Stars Verified Review
I moved into my temporary accommodation with smarter rent following a flood at my house. I was grateful to have found somewhere to be, especially as I have pets. The property had just been bought and turned around so it was clean, freshly painted and equipped with brand new (cheap)stuff. The internet was working and so was the heating so I was relieved! The explanatory mail was easy to follow and in the two months here, I had no big issue. However, for the extortionate rental price, the property does not have a dishwasher, you are cooking on a gas cooker with a gas oven (in 2023!) with no extractor fan in the kitchen. The shower has zero pressure (it is a gravity system) and it is actually impossible to have a decent shower and rinse yourself off properly. I ended up washing my hair in the kitchen sink. The bathroom sink has two separate taps so again, very unpractical (you either are freezing or you burn yourself) I will not be the only customer to have an issue with this… The garden has a synthetic lawn…for easy maintenance, I understand. All in all, I would have left this place if there was anywhere else available because the bathroom was a big issue for me. I communicated the issues I had to Smarter rent who sent a plumber to my house without my authorisation on a day I was not around. Needless to say I was furious and found them very unprofessional.
Sophie Payne
May 2023
5 Stars Verified Review
During house renovations we have stayed at 3 properties managed by the team. Each rental has been very clean, matched the description and all problems resolved quickly even over the Christmas holidays. Highly recommended. 🙏2
Sea Blue01
May 2023
5 Stars Verified Review
We stayed at a managed property when we moved from the us. Overall the company was super accommodating and had great customer service / communication. 🙏2
Kyle Griffin
May 2023
5 Stars Verified Review
Dealing with Smarter Rent has been a dream. All the staff are very helpful and go out of their way to understand your personal circumstances and your needs. The house was presented very well on arrival and when we had a maintenance needs they were very quick to get this sorted. Handover both on check in an check out was seamless. I would highly recommend this company for your short term let needs. Very professional. 🙏2
Sara Williams
May 2023
5 Stars Verified Review
I recently booked via Airbnb a property for a new nights. There was an issue at check-in HOWEVER the level of service provided was exceptional. In business we always have moments that fail to deliver, but the way you respond is what makes a company special. I would highly recommend a company with this level customer service, I'll definitely use again 🙏3
Adeel Minhas
May 2023
5 Stars Verified Review
Fantastic stay as always at Alex’s place. 5 star house very comfortable and luxurious and fantastic neighbourhood. Short walk into weybridge town centre which is beautiful. Can’t wait to stay again
Heather
Dubai, United Arab Emirates
May 2023
5 Stars Verified Review
An absolutely beautiful place, superb garden, everything thing seems brand new and high quality. Great parking, comfy bedding, nothing could be better
Neil
Kingston upon Hull, United Kingdom
May 2023
5 Stars Verified Review
10/10, we will be back, thank you
Claire
May 2023
5 Stars Verified Review
We loved staying here - it was such a gem and I would recommend it to everyone
Adele
England, United Kingdom
May 2023
5 Stars Verified Review
Cobblestones was a great place to stay. Very clean, good location and secure back garden for the dogs. Would recommend for anyone wanting to explore the coast and New Forest. Smuggler’s Inn served good pub grub and was very convenient. Milford has a good variety of shops and the village green was a lovely place to sit and watch the world go by!
Sally
Clevedon, United Kingdom
May 2023
3 Stars Verified Review
This was a convenient functional place to stay but in need of maintenance. Not quiet, with noisy neighbours and traffic. If all that is needed is a bed for the night and basic amenities then fine but the beds are hard and it is an exagerration to describe it as beautiful. Alex does provide a responsive management service which was a positive.
Jonathan
May 2023
5 Stars Verified Review
No issues, check in was smooth and accommodation was as described, would recommend, thank you
Paul
England, United Kingdom
May 2023
5 Stars Verified Review
Lovely house would definitely stay again
Steven
England, United Kingdom
May 2023
5 Stars Verified Review
Very nice accommodation
Arfan
May 2023
5 Stars Verified Review
A casa muito limpa, aconchegante e confortável, além de muito bonita , bem decorada e cheirosa. Acomoda perfeitamente 8 hóspedes. As Toalhas e roupas de cama são de excelente qualidade. Os eletros funcionam perfeitamente. O bairro é tranquilo, e da 18 min a pé até o centro da cidade.
Gisele
May 2023
5 Stars Verified Review
Had a great stay at Alex's place. There was a few issues at the beginning but they were resolved quickly and efficiently. Plenty of parking spaces and nice comfortable home in quiet and peaceful area. Would definitely stay again
Mohammed
Bradford, United Kingdom
May 2023
4 Stars Verified Review
The location /setting of the house is beautiful and we had a wonderful weekend stay. Comfortable bedding and bath linens! but otherwise, the house itself is a little past its best and was not as well maintained as it might be, lots of wear and tear and a lack of attention to nice details we often find in Airbnbs, For example, no milk or juice on arrival and only a couple tea bags each and little coffee (essentially not enough for a 3 night stay for 2 people, especially considering the remote location with no convenience store nearby). Unfortunately, the balcony and decking were unusable due to spiderwebs, dirt and no outdoor cushions per photos? The host teaming where very responsive and quick to answer queries. The house has so much potential if it could be brought back to its 'glory days' so to speak! Overall we had a wonderful weekend on the lakes, thank you so much!
Andrew
London, United Kingdom
May 2023
5 Stars Verified Review
Highly recommended, fantastic accommodation
Dave
England, United Kingdom
May 2023
5 Stars Verified Review
Lovely little property on a quiet street. Well furnished and nice touches like tea/coffee/milk available when we arrived. Folding bathroom door a little bit quirky but everything else great. Walking distance to parks which was great for our little dog.
Geraldine
London, United Kingdom
May 2023
5 Stars Verified Review
We stayed for a week during some home improvements. Such a lovely place in a quiet location. The Oatlands Chaser round the corner is great for a drink and evening meal
Kevin
May 2023
5 Stars Verified Review
Great place to stay
Ram
Madrid, Spain
May 2023

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